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Customer Services

Download the Warranties Registration Form.
Download the RMA Request Form.

30-Day Money Back Guaranty
All the products have a 30-day money back guaranty. If you are not satisfied with the product purchased from us, return it within 30 days from the invoice date for a full refund. But, we don't refund the shipping charge.

Warranty Policy
All the products are warranted against defects in material and workmanship for a period of one (1) years. Click here to download the Warranties Registration Form.

Return Policy
For 30-day money back guaranty return, the merchandise must be in a re-sellable condition with no scratch or pen mark. And the packaging box, manual, and original document must be returned with the merchandise. Otherwise, we may reject the return for refund.

For warranty return, the serial number must be in the merchandise for us to track the warranty period.

Call us at 1-626-607-6076 or email to support@sunmax.com to get an RMA (Return Merchandise Authorization) number before sending the merchandise back to us.

Click here to download the RMA Request form.

 

 

 

 

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Sunmax Corp.